Refunds & Cancellation Policy

VakilDraft plans are bought for a fixed period. There is no automatic renewal and no auto-debit: nothing is charged unless you choose to buy or renew a plan.

Cancellation

Because there is no auto-renewal, you do not need to cancel anything to stop paying: simply do not renew. Your paid plan stays active until the end of the period you paid for, and your account then moves to the free plan. Your matters and drafts remain available.

Refunds

• Charged but plan not activated: if your payment went through but your plan was not activated, we will activate it or refund the full amount.
• Charged twice: a duplicate payment for the same purchase is refunded in full.
• Within 7 days of purchase: if you bought a plan and have used little of it (not more than 10% of its word allowance and no OCR pages), you may ask for a full refund within 7 days of payment.
• Apart from the cases above, a plan is a digital service that is available to you as soon as you pay, so the amount for a period that has started is not refundable, including for unused days or unused allowance.

How to ask

Call us on +91 78700 07777 with the email address of your account and the payment reference shown on your receipt. We reply within 3 working days. Approved refunds are sent to the original payment method within 5 to 7 working days; your bank may take a little longer to show the credit.

Contact

Malhotra Enterprises, M1 - Narayan Palace, Behind Punjab and Sind Bank, Frazer Road, Patna 800 001, Bihar, India.